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Shipping & Cancellation Policy – KaviKart

At KaviKart, we prioritize delivering your favorite products safely and on time. This Shipping & Cancellation Policy explains our shipping process, delivery timelines, and cancellation terms to ensure a seamless shopping experience.

Domestic Shipping Policy 🚚

We offer reliable shipping across India through trusted courier partners. Our goal is to ensure timely delivery while maintaining product safety.

Order Processing & Dispatch

  • Orders placed before 12 PM (business day) are shipped on the same day.
  • Orders placed after 12 PM are dispatched on the next business day.
  • Orders received on Sundays or public holidays will be processed on the next working day.
  • During peak seasons or unforeseen circumstances, processing times may vary.

Delivery Timelines 🏡

All orders are dispatched from Madurai, and estimated delivery times are:

  • Madurai: 2 days (Same-day delivery available on request).
  • Metros (Delhi, Mumbai, Bangalore, Chennai, Kolkata, etc.): 3-5 days.
  • Non-Metro Areas: 3-7 days depending on location.

Note: Delivery timelines may change due to unavoidable circumstances.

Shipping Charges & COD Policy 💰

  • Prepaid Orders: No minimum order value required.
  • Cash on Delivery (COD): Currently, this option is not available.
  • Free Shipping: Available for orders above Rs. 1000.

International Shipping ✈️

We ship worldwide using trusted international courier services.

  • Estimated delivery time: 7-10 business days.
  • Any potential delays will be communicated in advance.

Tracking Your Order 📍

  • Once your order is dispatched, you will receive an email & SMS notification with tracking details.
  • For tracking assistance, reach out to support@kavikart.store.

Cancellation & Refund Policy ❌

At KaviKart, we understand that sometimes plans change. Please review our cancellation and refund guidelines below:

Cancellation Guidelines

  • Orders can be canceled only if the status is “Pending” in your Order History.
  • Cancellation requests must be made within 2 hours of placing the order.
  • Once processed, orders cannot be canceled.
  • KaviKart reserves the right to approve or decline any cancellation request.

Refund Policy

  • If an order is canceled before processing, a full refund will be issued.
  • If an order is not received, shipping charges, packing fees, and a 2% payment gateway transaction fee are non-refundable.
  • Urgent orders are not accepted at this time.

For any shipping or cancellation-related queries, feel free to contact us at support@kavikart.com. We’re here to help! 😊

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